- StickerYou Support
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Video Tutorials
- How do I apply my Iron-On Labels and Transfers?
- How do I make Iron-Ons?
- How do I apply my temporary tattoos?
- How do I create custom temporary tattoos?
- How do I create a custom label using templates?
- How to Create Clear Text in Stickers
- How to Apply Your Vinyl Lettering and Numbering
- How to eliminate the white border around your sticker using the eyedropper button
- How to apply your Custom Wall Decal
- How to apply your Clear Decal
- How to apply your Signature or Monogram Wall Decal
- How to apply your Custom Vinyl Window Decal
- How to apply your Custom Street Decal
- How to apply your Custom Floor Decal
- How do I make a custom logo sticker?
- How do I add text to my design?
- How do I change the size of my sticker?
- How do I change the shape of my sticker?
- How do I add an image to my design?
- How do I make individually cut stickers?
- How do I make clear stickers?
- How do I search and browse for images?
- How to design and order your Signature Wall Decal
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Creating and Editing Stickers
- Does StickerYou offer art and design services?
- How do I change the background on my custom design?
- What are the bleed and safe zones?
- How do I eliminate the white border around my sticker?
- How do I clear cookies and cache in my browser?
- Prohibited content
- What format of images can I upload?
- How can I set up my own art files for a custom order?
- What browsers does the Sticker Maker support?
- How do I adjust the size of my die-cut stickers?
- What is a front-side adhesive sticker?
- How do I check the resolution of my images?
- Why did my upload not work?
- What is a die-cut sticker?
- What is the Page Maker Classic?
- How do I adjust the number of stickers I order?
- How many stickers are on a sheet?
- Your Account
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Ordering, Shipping, Returns
- How do I get in touch with StickerYou?
- What is StickerYou's return policy?
- How do I check my order history?
- Is my order guaranteed to arrive by the Estimated Delivery Date?
- Can I cancel or make changes to my order after its been placed?
- How do I re-order previously purchased items?
- If the color of my stickers are different than what I ordered what can I do?
- Why is my discount code not working?
- Does StickerYou offer samples?
- How much is shipping?
- How do I order stickers and other products?
- How is the price determined for orders?
- Why is my Credit Card not working?
- How do I use coupons and promotion codes?
- Why does my coupon code only cover part of my order?
- I got my order and it's soaked!
- Make and Print Questions
Last Updated: 6/28/2016 1:09:25 PM
Checking the status of an order is easy.
Here's how:
Once you are signed in, you will see your name in the top right hand corner with a down arrow beside it. Hover your mouse over your name, and a dropdown menu will appear. From this menu, select "My Account."
Once you navigated to your account, you'll see along the top several account options. Choose "Order History." From here you can review your order details such as order status, shipping method, estimated arrival date, and the date it was shipped. Please note that order statuses cannot be provided by email.
Tracking Information
Orders placed with Rush or Express shipping will have tracking available after the order has been shipped. This tracking information will be updated on our carrier's website in 2-3 business days after your item was shipped from our facility. When your order has been shipped, you will see the order status display "Shipped on..." followed by a date of shipment.
We use two shipping methods that offer tracking information. If your tracking number begins with a "1Z", then you can enter this tracking number at www.UPS.com or directly into the address bar of your browser.
If your tracking number begins with 9114, then you can track your order at www.USPS.com.
Please Note: Larger orders where Standard Shipping was selected will be automatically shipped with tracking information. This will not affect the cost of your order.