Last Updated: 3/26/2024 12:59:49 PM

How do I check my order status?

Check Order Shipping Status

Once you have navigated to your account, you'll see along the top a number of account options. Choose "Order History." From here you can review your order details such as order status, shipping method, estimated arrival date, and the date it was shipped. Please note, if your order is over 6 months old - you may need to adjust the ‘View orders placed in’ dropdown menu from ‘past 6 months’ to ‘any and all’.

Tracking Information
Depending on the shipping method you select, tracking will be available after the order has been shipped. Once your order has been shipped, you will see the order status display "Shipped on..." followed by a date of shipment. Additionally, a shipment confirmation email will be sent to the email address on file. In some cases, there is a 24 hour window where your order will have a status "Shipped", and no tracking information will be displayed. This is because the shipping label is still being created. Don't panic! If this is the case, simply check back the next day. If you have concerns, you can contact our Customer Service team who will be happy to look into this for you!

We use two different methods for shipping. Your order will be shipped via Fedex or USPS, depending on the shipping method chosen (Standard, Rush, Express) as well as the shipping destination.

If your tracking number begins with "9," your order was shipped with USPS Priority Mail. If the number is shorter, it was shipped with FedEx. You can track your order by clicking the link in your StickerYou shipment confirmation email. Alternatively, you can track this on the USPS or FedEx website, or by pasting the number into the Google search field in most browsers.

(Note: Sometimes the page quantity on the order status screen differs from your original order. Rest assured this will not affect the number of pages you are sent.)